About-us

“By healthcare institutions for healthcare institutions
– Towards better patient outcomes”

OVERVIEW
The Singapore Healthcare Improvement Network (SHINe) is an umbrella group composed of member healthcare organisations which are collectively committed to better health, better care and lower cost care to patients. The Network aims to accelerate the pace and scale of improvement, leading to system-wide, transformative healthcare in Singapore. It is also a network for members to collaborate and learn from each other to develop, implement and modify patient safety and quality improvement in their respective organisation, as well as influence the national quality improvement agenda.

SHINe is one of the Institute of Healthcare Improvement’s (IHI) Quality and Innovation Centres (QIC). IHI described a QIC1 as “a leading resource and driving force for system-wide, transformative health care improvement in a system or region committed to better health, better care and lower costs.“ It is guided by the SHINe Charter which underpins our commitment to patients through accelerating the pace and scale of healthcare quality improvement, the principles we uphold as members of SHINe, characteristics of the collaboration in healthcare quality improvement, ownership of data and its use, and last but not least the expectations of commitment from each member organisation to SHINe’s goals.

1 Institute for Healthcare Improvement. Overview of IHI’s Quality and Innovation Center Strategy. Retrieved from http://www.ihi.org/offerings/Initiatives/QIC/Pages/default.aspx

HISTORY
In November 2012, during a Forum organised by Ministry of Health Singapore and facilitated by IHI, 23 founding healthcare organisations signed on to be part of a Singapore Quality Innovation Centre (SQIC) . The governing philosophy was to achieve better patient outcomes through working collaboratively together. ‘ By healthcare institutions, for healthcare institutions’ was the tagline adopted.

Since its inception for a Singapore IHI-QIC, in April 2013, Ministry of Health appointed Dr Lee Chien Earn and Adjunct Associate Professor Tai Hwei Yee to be the Chairman and Co-Chairman for the Singapore IHI-QIC respectively. In September 2013, the SQIC was renamed Singapore Healthcare Improvement Network (SHINe).

OUR FOUNDING MEMBERS
1 Agency of Integrated Care
2 Alexandra Health System
3 Khoo Teck Puat Hospital
4 Eastern Health Alliance
5 Changi General Hospital
6 JurongHealth Services
7 National Healthcare Group
8 Institute of Mental Health
9 National Healthcare Group Polyclinics
10 National Skin Centre
11 Tan Tock Seng Hospital
12 National University Hospital System
13 National University Hospital
14 Singapore Health Services
15 KK Women’s & Children’s Hospital
16 National Cancer Centre
17 National Dental Centre
18 National Heart Centre
19 National Neuroscience Institute
20 Singapore National Eye Centre
21 Singapore General Hospital
22 SingHealth Polyclinics
23 Ministry of Health

OUR NEW MEMBERS

24 Ang Mo Kio – Thye Hua Kwan Hospital
25 Ren Ci Hospital
26 St Andrew’s Community Hospital
27 Ng Teng Fong General Hospital

28 Sengkang Health
29 Methodist Welfare Services
30 Bright Vision Hospital
31 Jurong Community Hospital

32 St Luke’s Community Hospital
33 Yishun Community Hospital


SHINe NETWORK, COUNCIL AND OFFICE
The SHINe Council is the executive management platform for SHINe, and consists of representatives from the 6 clusters, Agency for Integrated Care and Ministry of Health. The membership of SHINe Council will evolve according to the sector representation required.

The Network is a platform for members to collaborate and learn from each other to develop, implement and modify patient safety and quality improvement in their respective organisation, influence the national quality improvement agenda, update each other on the various activities and initiatives within the network, and share best practices locally as well as internationally. The Network will consist of all members who are part of SHINe.

The SHINe Office is the operational arm of SHINe to effect the joint-prioritized initiatives and activities of SHINe Council and SHINe. The Office is chaired by Dr Lee Chien Earn and Adjunct Associate Professor Tai Hwei Yee.